Contact information

We’re always happy to assist you with orders, custom pieces, or general questions.
Our team at Icydora is dedicated to providing warm, professional, and timely support.

💎 Customer Support

Email: support@icydora.com
Our customer care team responds to all inquiries within 24–48 hours (business days only).

Hours of Operation:
Monday – Friday: 9:00 AM – 6:00 PM (local time)
Saturday – Sunday: Closed (email support only)

📦 Returns & Exchanges

For questions about returns or product issues, please contact:
Email: support@icydora.com
Include your order number and a brief description of your issue.
Refer to our Return Policy for full details.

🤍 Social Media

Stay connected with us and discover the latest drops, style guides, and offers:

✨ Collaborations & Wholesale

For partnership or wholesale inquiries, please contact our business team:
Email: support@icydora.com

🕊️ Press & Media

For press features, influencer collaborations, or media kits:
Email: support@icydora.com