Terms of service

Welcome to Icydora. These Terms of Service govern your use of our website [www.icydora.com] and any purchases or services offered through it. By accessing or using our Site, you agree to these Terms. Please read them carefully before using our services.

1. General Information

Icydora is an online jewelry boutique offering fine and fashion jewelry for personal use and gifting. By accessing the Site or making a purchase, you represent that you are at least 18 years old or have the consent of a parent or guardian.

We reserve the right to update, modify, or replace any part of these Terms at any time. Any changes will be effective immediately upon posting on the Site.

2. Use of the Website

You agree to use the Site for lawful purposes only. You may not:

  • Use the Site in any way that violates applicable laws or regulations.

  • Attempt to gain unauthorized access to the Site or our servers.

  • Copy, distribute, or exploit our content, images, or products without written permission.

3. Products and Availability

All jewelry products are displayed as accurately as possible. However, variations in color, size, and design may occur due to photography or screen settings.

We reserve the right to:

  • Limit quantities of any product.

  • Modify or discontinue any product at any time.

  • Refuse or cancel any order if fraud or misuse is suspected.

4. Pricing and Payments

All prices are listed in EURO and include applicable taxes unless stated otherwise.
We accept major credit/debit cards, PayPal, and other payment methods listed at checkout.

Icydora reserves the right to correct pricing errors and update prices without notice. If a pricing error occurs after you place an order, we will contact you before proceeding.

5. Shipping and Delivery

We ship orders worldwide through trusted carriers.
Shipping times and fees vary depending on location and product availability. Estimated delivery dates are not guaranteed.

Icydora is not responsible for:

  • Delays caused by customs or carriers.

  • Lost or stolen packages after confirmed delivery.

6. Returns and Exchanges

We want you to love your purchase. Please review our Return Policy before buying.
Generally:

  • Returns are accepted within 3 days of delivery in unused, original condition.

  • Custom or engraved items are non-refundable unless defective.

  • Refunds are issued to the original payment method after inspection.

7. Intellectual Property

All content on the Site—including images, logos, text, and product designs—is the exclusive property of Icydora or its licensors and protected by copyright and trademark laws.
Unauthorized use of any Icydora materials is strictly prohibited.

8. User Accounts

If you create an account, you are responsible for maintaining its confidentiality and for all activity under your login.
We reserve the right to suspend or terminate accounts that violate these Terms.

9. Limitation of Liability

To the fullest extent permitted by law, Icydora shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use or inability to use the Site or products;

  • Unauthorized access to user data;

  • Product defects not caused by our negligence.

Our total liability for any claim shall not exceed the amount you paid for the product in question.

10. Indemnification

You agree to indemnify and hold harmless Icydora and its affiliates, employees, and partners from any claims, damages, or expenses arising from your use of our Site or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of [Insert Country/State]. Any disputes shall be resolved in the courts located in [Insert Jurisdiction].

12. Contact Information

For questions or concerns about these Terms or our services, please contact us at:
📧 support@icydora.com